Terms of service
TERMS OF SERVICE – CHOLONGA
OVERVIEW
Welcome to Cholonga. The terms “we”, “us” and “our” refer to Cholonga.
Cholonga operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [https://cholonga-store.myshopify.com/policies/privacy-policy]. If you do not agree, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you represent that you are at least the age of majority in your state or country of residence.
You agree to provide current, complete and accurate account and purchase information. You are responsible for maintaining the confidentiality of your account and all activity under it.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products as accurately as possible. However:
- Colors may vary depending on your device
- Product appearance may differ slightly
We do not guarantee that products will meet your expectations exactly as displayed.
Due to the handmade nature of our products, slight variations in color, texture, size, and shape may occur. These variations are not considered defects.
We reserve the right to modify or discontinue products at any time without notice.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase.
Cholonga reserves the right to accept or decline any order at its sole discretion. Orders are only accepted once payment has been processed and confirmed.
Please review your order carefully before submitting.
All sales are final. Please ensure all order details are correct before completing your purchase.
All purchases are subject to our Refund Policy [LINK], which states that all sales are final except in cases of damaged, defective, or incorrect items.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice.
Prices do not include taxes, shipping, or import duties unless otherwise stated.
You agree to provide valid and updated payment information. You are responsible for all charges incurred.
SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by:
- Shipping carriers
- Customs
- External factors beyond our control
Once the order is transferred to the carrier, the risk of loss passes to you.
We are not responsible for lost or stolen packages once marked as delivered by the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including logos, designs, images, text, and graphics, is the property of Cholonga and is protected by intellectual property laws.
You may not copy, reproduce, or use any content without prior written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. We are not responsible for their use.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for the content or practices of third-party websites linked on our site.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Cholonga is powered by Shopify.
However, all transactions are made directly with Cholonga. Shopify is not responsible for any issues related to purchases.
SECTION 10 – PRIVACY POLICY
Your personal information is handled according to our Privacy Policy [LINK].
SECTION 11 – FEEDBACK
Any feedback submitted may be used by Cholonga without restriction or compensation.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct errors or inaccuracies at any time, including after an order has been placed.
SECTION 13 – PROHIBITED USES
You may not use the Services for illegal, fraudulent, abusive, or harmful purposes.
We reserve the right to terminate access for violations.
SECTION 14 – AUTOMATED USE / AGENTS
Unauthorized use of bots, scraping tools, or automated systems is prohibited.
SECTION 15 – TERMINATION
We may terminate your access to the Services at any time without notice.
SECTION 16 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” without warranties of any kind.
SECTION 17 – LIMITATION OF LIABILITY
Cholonga shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless Cholonga from any claims arising from your use of the Services.
SECTION 19 – SEVERABILITY
If any provision is found invalid, the remaining provisions remain in effect.
SECTION 20 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Cholonga.
SECTION 21 – ASSIGNMENT
You may not transfer your rights under these Terms. Cholonga may do so at its discretion.
SECTION 22 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States.
SECTION 23 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 24 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 25 – CONTACT INFORMATION
For any questions regarding these Terms, please contact us at:
Cholonga
📧 lissette.serrano.1995@gmail.com